Affinity system access issue

Incident Report for Affinity

Resolved

This incident has been resolved.
Posted Sep 09, 2025 - 09:59 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2025 - 09:18 AEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 09, 2025 - 08:58 AEST

Investigating

We’ve been alerted to a problem with logging in to the system - we’re investigating. Some users may not be able to log in or they might get an error message.
Posted Sep 09, 2025 - 07:24 AEST
This incident affected: Front end systems (Self Service, Affinity Payroll).