Affinity Self Service access issue

Incident Report for Affinity

Resolved

This incident has been resolved.
Posted Jul 11, 2025 - 06:47 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2025 - 06:46 AEST

Identified

The issue has been fixed, and we are monitoring.
Posted Jul 11, 2025 - 06:46 AEST

Investigating

We’ve been alerted to a problem with Affinity Self Service - we’re investigating. Some users may not be able to log in or they might get a blank screen.
Posted Jul 11, 2025 - 06:30 AEST
This incident affected: Front end systems (Self Service).